Wealth Management SIB Academy



- Customers directly impacted by COVID 19 can now postpone their finance installments for up to 3 months

- Non impacted customers can postpone their installments twice a year

To Apply:

SIB Online Banking:

Log in to SIB Online Banking www.sib.ae

Go to more

Select Mail
Initiate new email
Add/Attach the required documents


Email us through [email protected]:

Send an email from your registered email address to [email protected]
Add/Attach the required documents

Required Documents:

All Finances:

Customer Name
Account Number
Medical certificate for COVID-19 (If applicable)

Number of Installments to be deferred(1/2/3)

Letter / email from the Employer for un-paid leave/ salary reduction (if applicable)
6 months bank statement for self-employed customers

For Real Estate Finance:

Please fill and sign the Installment Postponement Form in addition to the above documents


Dear customers,


As a contribution from Sharjah Islamic Bank to support its customers, we have done the following:


  • Reduce the Company Account minimum  balance to AED 10,000
  • Increase the ATM cash withdrawal limit to AED 15,000 and AED 25,000 for Priority customers
  • 0% Easy Payment Plan for transactions above AED 500 on Smiles Card has been extended to 6 months when paying for school fees and groceries. SMS (EPP) to 6667
  • Up to 80% cash withdrawal of Smiles Card limit with 0% profit for up to 6 months. SMS (EC) to 6667
  • 0% profit rate for 6 months and easy installments when transferring outstanding balances of other banks credit card to Smiles Card. SMS (BT) to 6667
  • One month installment postponement without fees for Real Estate Finance for salaried and self-employed customers whose contracts are with monthly repayments
  • Reduce the down payment by 5% for Real Estate Finance across all Nationalities for first-time home buyers of residential ready property
  • Directly impacted customers can postpone finance installments for up to 3 months





Due to the impact that the Novel Corona Virus (COVID-19) has globally, we urge all our customers to use our digital banking services which offer more than 60 services available 24/7 from the comfort of their home.


Online & Mobile Banking services:

Instant local and international transfers
Bill payments
Cards payment
Certificate requests
Cheque book requests
Card activation and blockage
“Tahseel” account recharge and “Rafid” payments
Installment Postponement
Open new Saving account
More services


Use our Email services for record updates and requests:

[email protected] for:


Installment Deferment
Cheque Book Request
Certificate request
Ad-hoc Statement request
Profile update (Mobile/Email/Mailing Address)
Online limit increase request for corporate customers (CBG/ SME)
Password reset for corporate IB (CBG/ SME)
Transaction Dispute (Card Transactions)


 [email protected] for:



 [email protected] for:


Update your Emirates ID records


Our Digital Services are available at all times:

SIB Mobile Banking App
Online Banking (Retail & Corporate)
Phone Banking 065999999
SIB ATMs for deposits and withdrawals