Job Purpose:

To provide a timely, efficient and personalized service to a selected group of non- individual customers with the aim of increasing the number of none individual customers, deposits portfolio and to generate more revenue to the Liabilities Banking Group (LBG)

Key Accountabilities: 

• Client Induction:

Profiles existing non-individual clients in order to identify their banking requirements and thus introduce clients to appropriate new products and services.

• Relationship Identification and Building :

Be responsible for acquiring  new non individual clients.

To maintain regular contacts with LBG customers either through telephone calls or Personal visits. Build and deepen relationships with existing LBG Customers to achieve increase in share of wallet and revenues

• Sales Targets:

Achieves and maintains monthly and yearly deposits and new accounts targets, follows up achievements and take corrective action whenever needed to keep sales targets achievements within track.

Cross-sell other SIB Products and Services to the LBG Customers and refer Business to other units.

•  Negotiation and Monitor Clients Accounts :

Negotiates with customers to deliver the most favorable financial terms possible for the Bank but also maintain competitiveness within the market.

LBG staff must closely monitor the performance of client accounts, to ensure that the accounts are behaving positively and meeting client & bank needs.

•  Benchmarking:

Benchmark SIB product/service features and performance against those of local competitors so that SIB product/service developers are aware of market trends and can design products/services that are competitive and in line with  non- individual customer's expectations and needs.

Paying attention to all audit observations.

•  Policies & Procedures:

Ensure adherence to all Bank's policies & procedure and report deviation to immediate supervisor/manager.

Qualification, Experience & Other Skills

• Minimum Qualifications - Bachelor's Degree in any commercial related field.
• Minimum Experience - 7 years' experience in the Banking sector
• Computers/ Systems / Software Skills - MS Office - T24 Software - Intermediate
• Languages - English & Arabic (Proficient)